Laura Lollar (formerly Laura Benjamin) is Principal, Communicate Colorado LLC, a Veteran-owned, Better Business Bureau A+ Accredited small business near Colorado Springs. We provide facilitator and training services, private coaching and consulting on customer service and constituent-related projects. For over 20 years, Laura has spoken for and worked with clients throughout the U.S., Canada, Germany and Great Britain. Based in Black Forest, Laura and her company now primarily serve organizations and individuals in the state of Colorado.
As a member of the International Association of Facilitators (IAF), Laura has facilitated partnering meetings, strategic planning sessions, teambuilding and interactive trainings for groups from 15 to 500. She has coached independent business owners, frontline leaders and Executive Directors. Her clients include Colorado Department of Transportation, Paint Brush Hills Metropolitan District, U.S. Army, Spectranetics, University of Colorado at Colorado Springs and Cabela’s, among many others.
Laura is creator of the CARLA Concept™ Communication Model and author of the handbook by the same name. The CARLA Concept™, has also been used in change management and issue resolution efforts. She was a contributing author on interpersonal communication to Safety, Health and Asset Protection Management Essentials (CRC Press, 2002). In 2018, she will release a number of books, including Wildfires of Change: How to Rebound and Rise from the Ashes (Pinehurst Press).
Laura’s work has been featured on television, radio, in newspapers and trade magazines. She has been a keynote commencement speaker for colleges and universities as well as a guest lecturer on careers, leadership and communication skills for graduate and undergrad students.
Earlier in her career, Laura was a Customer Service and Sales Team Manager at Current Inc. with a team of 100+ employees. She was a Senior Human Resources Specialist at the Rochester Institute of Technology (RIT) and National Technical Institute for the Deaf (NTID), where she provided employee benefits communication for 2500+ faculty and staff, including the deaf and hearing-impaired.
Laura served seven years active duty as a paralegal in the United States Air Force. During that time, she earned a USAF Commendation Medal and Marksmanship Medal. She also attended the Non-commissioned Officers Leadership School and volunteered on the Base Honor Guard Team, which provided military honors for fallen service members and their families.
Laura holds a Bachelor of Arts in Humanities from California State University, Sacramento with graduate studies at the University of Colorado, Colorado Springs. She is a 2010 graduate of the Leadership Program of the Rockies (LPR).
As a volunteer, Laura was President of the Colorado Springs Society for Human Resources Management and served on the boards of the National Speakers Association Colorado Chapter and Pikes Peak Council of the Boy Scouts of America. She also supported the Home Front Cares, Junior Achievement, Young Women of the West and Colorado State Parks and Wildlife. Appointed by the Secretary of the Interior, Laura served two three-year terms on the Bureau of Land Management Resource Advisory Council (RAC) for the Colorado Frontrange.
Laura lives in Black Forest near Colorado Springs, Colorado. In 2013, the Black Forest Wildfire destroyed her historic cabin home and business. Since then, she has rebuilt on the same spot. Laura writes a humor blog at CabinMama.com. She and her husband Doug love to camp, hike, hunt, ski and explore beautiful Colorado. She is also a mom, gramma and is owned by one very spoiled cat.